Terms and Conditions - Garden Clearance Osterley

Welcome to our Garden Clearance service in Osterley. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and responsibilities.

1. Services Offered

Our company provides professional garden clearance services, including the removal of garden waste, trimming of plants, and disposal of unwanted items. We ensure that all services are performed efficiently and responsibly.

1.1 Service Scope

Removal of green waste
Disposal of non-recyclable materials
Pruning and trimming of shrubs and trees
Debris removal and site cleaning
Recycling and responsible waste management

2. Pricing and Payment

The cost of our services is determined based on the size of the garden and the extent of the clearance required. All prices are quoted upfront, and there are no hidden fees.

2.1 Payment Terms

Payments can be made via cash, credit card, or bank transfer.
Invoices are issued upon completion of the service.
Payment is due within 14 days of the invoice date.
Late payments may incur additional charges.

3. Scheduling and Availability

We strive to accommodate our clients' schedules. Services can be booked up to three months in advance, subject to availability.

3.1 Cancellation Policy

Cancellations must be made at least 48 hours in advance.
Late cancellations may incur a fee.
Rescheduling is subject to availability.

4. Client Responsibilities

Clients are responsible for ensuring that access to the garden is available on the agreed date and time. Any obstacles that prevent access may delay the service.

4.1 Property Access

Provide clear pathways to the garden
Inform us of any specific instructions or areas to avoid
Ensure that pets are secured during the clearance
Remove any valuable or fragile items that need special attention

5. Liability

While we take every precaution to protect your property, we cannot be held responsible for any accidental damage that may occur during the clearance process. Clients are advised to secure any valuable items.

5.1 Insurance

Our company is fully insured for liability and property damage.
Clients may request proof of insurance upon request.
Insurance coverage details are available upon consultation.

6. Environmental Responsibility

We are committed to environmentally friendly practices. All garden waste is disposed of in accordance with local regulations, and we prioritize recycling whenever possible.

6.1 Recycling Policy

Organic waste is composted or mulched.
Recyclable materials are separated and processed appropriately.
Hazardous materials are disposed of following legal guidelines.

7. Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. Clients will be notified of any significant changes in a timely manner.

7.1 Notification

Changes will be communicated via email or physical mail.
Continued use of our services signifies acceptance of the updated terms.
Clients are encouraged to review the terms periodically.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts in this region.

8.1 Dispute Resolution

Clients are encouraged to raise concerns directly with our management team.
If unresolved, disputes may be taken to the relevant legal authorities.
Alternative dispute resolution methods may be considered.

9. Privacy Policy

We value your privacy. Any personal information collected during the provision of our services is handled in accordance with our Privacy Policy.

9.1 Data Protection

Personal data is stored securely and is not shared with third parties without consent.
Clients have the right to access and request deletion of their personal information.
Data is processed in compliance with applicable data protection laws.

10. Acceptance of Terms

By engaging our Garden Clearance services in Osterley, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing our services. We look forward to assisting you with your garden clearance needs.